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Customer Service |
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Customer Service FAQ's
QUALITY-SERVICE COMMITMENT: All our our signs are made in the USA except where noted. We are commited to selling high quality - great value to our customers. All of our large signs are made from 18 gauge steel and are recreated to replicate the originals. If you have any questions after reading our product description - please call and we will be happy to talk to you. Our number one goal at Garage Art is satisfied long term customers. SHIPPING - WHAT TO EXPECT: We make every effort to ship your order within 36 hours on all stocked product with our 100% satisfaction guarantee. A number of our products are custom made and will take 3-4 weeks to produce and ship. EXPEDITED SHIPPING: Expedited 1-3 Day Shipping available at checkout. SHIPPING RATES: Cost-Shipping 00.01 - $13.99 - $6.75 14.00 - $29.99 - $10.75 30.00 - $49.99 - $12.75 50.00 - $79.99 - $16.75 Over $80.00 Free Shipping - US Lower 48 Only Most all of our items ship via FedEx Ground or UPS Ground. INTERNATIONAL ORDERS: WE SHIP WORLDWIDE! We will work with you for the most cost effective shipping. We ship to Canada, Australia, UK or where ever you call home. Call or e-mail us to discuss your needs. RETURN POLICY'S In the event that you receive a item that has been damaged in shipment we will replace this item. Please call us within 7 days of shipment at 1-800-708-5051 for a return authorization. If you would like to return a item that is undamaged please call us for return authorization. These returns are subject to a 15% restock charge. Neon signs carry a 30 day warranty from date of purchase CUSTOMER SERVICE: Call or e-mail us for Garage Art ''Personalized Service'' We understand that people like to talk to people. We welcome your questions, sharing your cars, projects,garages and your business! CUSTOMER SATISFACTION: We live by it! Our business has been built around and depends on long term satisfied customers. HOW TO CONTACT US: Our office hours are Monday - Friday 7:00am to 4:00pm Pacific Standard Time at 1-800-708-5051. E-Mail Us SKU: CustomerService |
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